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Is Anyone a Tech Person Who Can Help Me?

butterflytickles

TMF Regular
Joined
Mar 30, 2013
Messages
208
Points
18
I am trying to run the Sims 2 Double Deluxe pack on my Windows 10 Dell Latitude and it keeps crashing whenever I try to "Create a family". I bought the PC game from a yard sale a couple months ago and now just had time to try it out. I have tried restarting my computer, cleaning the disc (which has no scratches on it), and even search for answers online and went into my graphics section of the control panel. I don't know why it keeps crashing, but it's super annoying. Please Help! I just want to Sim. Thank you!
 
I am trying to run the Sims 2 Double Deluxe pack on my Windows 10 Dell Latitude and it keeps crashing whenever I try to "Create a family". I bought the PC game from a yard sale a couple months ago and now just had time to try it out. I have tried restarting my computer, cleaning the disc (which has no scratches on it), and even search for answers online and went into my graphics section of the control panel. I don't know why it keeps crashing, but it's super annoying. Please Help! I just want to Sim. Thank you!

Did you try running the game on the lowest graphics/detail settings?
 
Sounds to me it might be an install problem. Something might have corrupted during the install. Try uninstalling the sims 2 and reinstalling it. If that dosen't work, then you might need to alter your graphics settings. If that dosen't work, then you might not have enough RAM to run the game. What are the specs of your computer if you don't mind me asking?
 
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