Just FYI, I spent ages going through surveys until one of them actually worked, only to get 404 links when I tried to redeem any points. Trying again just ended up with all my earned points vanishing again. Any chance you can fix it?
I managed to find and extract a very slightly better quality version of that entire segment. I've uploaded it to http://www.sockshare.com/file/87C2D8FB7B88D2B4