• If you would like to get your account Verified, read this thread
  • The TMF is sponsored by Clips4sale - By supporting them, you're supporting us.
  • >>> If you cannot get into your account email me at [email protected] <<<
    Don't forget to include your username

A Letter To The Bank

Neutron

Guest
Joined
Apr 19, 2001
Messages
3,862
Points
0
Dear Sir:
> >
> > I am writing to thank you for bouncing my check with which I
> > endeavored to pay my plumber last month. By my calculations some three
> > nanoseconds must have elapsed between his presenting the check and the
> > arrival in my account of the funds needed to honor it. I refer, of
> > course, to the automatic monthly deposit of my entire salary, an
> > arrangement, which, I admit, has only been in place for eight years.
> > You are to be commended for seizing that brief window of opportunity,
> > and also for debiting my account by $50 by way of penalty for the
> > inconvenience I caused to your bank. My thankfulness springs from the
> > manner in which this incident has caused me to rethink my errant
> > financial ways.
> >
> > You have set me on the path of fiscal righteousness. No more will our
> > relationship be blighted by these unpleasant incidents, for I am
> > restructuring my affairs in 2002, taking as my model theprocedures,
> > attitudes and conduct of your
> > very bank. I can think of no greater compliment and I know you will be
> > excited and proud I have noticed that whereas I personally attend to
> > your telephone calls and letters, when I try to contact you, I am
> > confronted by the impersonal, ever-changing, prerecorded, faceless
> > entity which your bank has become. From now on I, like you, choose
> > only to deal with a flesh-and-blood person. My mortgage and loan
> > repayments will, therefore and hereafter, no longer be automatic, but
> > will arrive at your bank, by check, addressed personally and
> > confidentially to an employee at your branch whom you must nominate.
> > You will be aware that it is an offense under the Postal Act for any
> > other person to open such an
> > envelope.
> >
> > Please find attached an Application Contact Status which I require
> > your chosen employee to complete. I am sorry it runs to eight pages,
> > but in order that I know as much about him or her as your bank knows
> > about me, there is no alternative. Please note that all copies of his
> > or her medical history must be countersigned by a Notary Public, and
> > the mandatory details of his/her financial situation (income, debts,
> > assets and liabilities) must be accompanied by documented proof.
> >
> > In due course I will issue your employee with a PIN number which
> > he/she must quote in dealings with me. I regret that it cannot be
> > shorter than 28 digits but, again, I have modeled it on the number of
> > button presses required to access my account balance on your phone
> > bank service. As they say, imitation is the sincerest form of
> > flattery.
> >
> > Let me level the playing field even further by introducing you to my
> > new telephone system, which you will notice, is very much like yours.
> > My Authorized Contact at your bank, the only person with whom I will
> > have any dealings, may call me at any time and will be answered by an
> > automated voice service.
> >
> > Press buttons as follows:
> >
> > 1. To make an appointment to see me.
> > 2. To query a missing payment.
> > 3. To transfer the call to my living room in case I am there.
> > 4. To transfer the call to my bedroom in case I am sleeping.
> > 5. To transfer the call to my toilet in case I am attending to nature.
> >
> > 6. To transfer the call to my mobile phone if I am not at home.
> > 7. To leave a message on my computer, a password to access my
> > computer is required. Password will be communicated
> > at a later date to the Authorized Contact.
> > 8. To return to the main menu and to listen to options 1 - 7.
> > 9. To make a general complaint or inquiry.
> > The contact will then be put on hold, pending the attention of my
> > automated answering service. While this may on occasion involve a
> > lengthy wait, uplifting music will play for the duration of the call.
> >
> > This month I've chosen a refrain from "The Best of Woodie Guthrie":
> > "Oh, the banks are made of marble, With a guard at every door, And the
> > vaults are filled with silver, That the miners sweated for ".
> >
> > On a more serious note, we come to the matter of cost. As your bank ha
> > often pointed out, the ongoing drive for greater efficiency comes at a
> > cost which you have always been quick to pass on to me. Let me repay
> > your kindness by passing some costs back.
> >
> > First, there is a matter of advertising material you send me. This I
> > will read for a fee of $20 per page. Inquiries from the Authorized
> > Contact will be billed at $5 per minute of my time spent in response.
> > Any debits to my account, as, for example, in the matter of the
> > penalty for the dishonored check, will be passed back to you. New
> > phone service runs at 75 cents a minute. You will be well advised to
> > keep your inquiries brief and to the point. Regrettably, but again,
> > following your example, I must also levy an establishment fee to cover
> > the setting up of this new arrangement. May I wish you a happy, if
> > ever-so-slightly less prosperous, New Year?
> >
> > Your Humble Client,
> >
> > (Name Withheld)


Tron
 
Excellent ! Where did this come from? I only wish more companies would be charged such penalties. Bastards!! 😀
 
as entertaining as thisletter is, if i was the bank, here is my response:



"Dear Mr. Name Withheld,

we appreciate your letter as it opened our eyes to a possible error in judgement. as we passed the letter around to all of our bank employees, as well as the Bank President, i am pleased to inform you that we laughed our tails off! this one question kept popping up as we considered your letter. can you answer this for us? Why did you write a check when you KNEW you had NO funds to cover the check?

you say 3 nanoseconds must have passed when the plumber presented the check and when your funds were deposited. what if the plumber came 1 hour before your funds were deposited? did you ever consider that? of course not. here's some valuable piece of advice. DON'T WRITE CHECKS THAT YOU CANT CASH IMMEDIATELY. does that help? yes, your penalty fee of 50.00 stands and you should have seen the half room shot that an employee made when he threw your letter into the trashcan with the other letters of customers whining about things that are their own fault.

so, Mr. Name Withheld, thanks for your letter as you made our day! have a nice day! oh, dont forget, our automated system is available 24 hours a day, 7 days a week. we appreciate your business!

your bank












now that's how it should go........
 
Sometimes I just don't understand people...

1. Have your savings account tied into your checking account so that you don't overdraw.

2. Always have a buffer....don't live beyond your means...

3. Make more $$.

In this day and age, electronic pay does happen in a nanosecond. Be aware of it or you will pay the enormous overdraft charge. I haven't had an overdraft since college and now I see it's up to $50? Wow! Bottom line is, if you have a job, making money, direct deposit....there's no excuse for overdraft notices. Balance your check book and don't blame the bank. Instead of being a victim...be proactive financially. Know that your home will have problems if you're a homeowner. Happens to everyone....same goes for your car. SAVE people! INVEST....and tie your savings to your checking or set up a fund for emergencies. Get rid of your credit cards...all of them if you can. You might keep one for an emergency such as this. Sorry, not the bank's fault on this one.
 
Tron, I know you and I very rarely agree, but in all honesty, good post, and a valuable lesson, and important issue.
These banks have far too much control with their outrageous penalties if certain balances arent kept, or if certain credit card or other payments arent received by a certain time of the day. One has to blame the federal government for this serious problem. While Iam by no means advocating any bank give their customers a "free ride" or to allow people to write true bogus checks where the money isnt there to cover it, a little customer service would be appreciated from time to time.
I have to blame the federal government and laws for this scenario. If a couple of laws were changed to actually make the banking and credit card systems more consumer friendly, there wouldnt be so much unhappiness and trouble in this area. Alas, with the laws being structured more and more in favor of banks and credit card companies, it is unlikely this will happen.

Mitch
 
Well...

Mitchell hit it right on the head, and for those of you who focused on the bounced check, you missed the big picture, but given who those individuals are I'm hardly surprised.

That was a real letter sent to the President of a major bank in New York.

He took that letter to a bankers conference, and used it's amusing examples as to why the bankers need to reform.

Tron
 
Thank you, Tron, being that you rarely, if ever, commend me, I'll take it as a compliment. I know we have our differences, but I will say that despite them, Iam glad that after 2 1-2 years of my being here we can finally agree on at least something. Good Letter and Post.. seriously.

Mitch
 
actually, after dealing with moron customers where i work, anytime a person complains about something that is their fault, i get miffed. it is true. dealing with corporations can be irritating as i get the jist of the letter. but, anyone with an open mind, and again dealing with the person who posted the letter, i'm not surprised that he didnt see it, can see that if the idiot didnt bounce the check, that letter would have never existed.

sorry folks, the customer isnt always right. there are times when they are, but not in ALL cases. this letter is a prime example of some moron who caused the ENTIRE situation, then uses his fuck up as a way of ranting. true, banks and their rules can be annoying, but deal with it. the first part of his letter had to do with his fuck up, not the bank's. the rest of the letter is irrelevant as far as i'm concerned. had this been the bank's error, then the letter is funny. but it wasnt.....
 
I still say, the banks have too damn much power. I have credit cards from the same bank, which are the same kind of card, and yet have different interest rates. A friend of mine, although never late with their payments in the many years they had their card, recently had their interest rate hiked to a low 30% FOR NO REASON. While JimBlast makes it sound extremely simple, life isnt always this way. People live on credit cards, and sometimes get close to a zero balance in their checking accounts to survive and make ends meet. Life isnt a neat little package.
Again, Iam by no means advocating that banks give free rides to people who dont pay their credit cards, or who habitually overdraw their accounts, it is a fact that customer courtesy just isnt there anymore. The fees they charge are outrageous! I know of cards who charge a fee of $150 a year, or ones who have a 20% plus interest rate even for on time customers, and charge a fee of between $25 and $50. Citibank is about the nicest of all of them. I have been a customer of theirs for 15 years, no late or missed payments, ever, knock on wood. A decent interest rate on the card. They are realistically about the only bank with fair credit card service that deserves to be dealt with. As for the others, I think people deal with them out of necessity.
I again say, customer service, people, to a degree, at least. Maybe if these banks were forced to show a little courtesy, and be fair with their rates and fees, you wouldnt have so many defaults and bankrupcies. Free rides? No, of course not, that would be wrong, and idiotic. More fair customer service? YES!

Mitch
 
I used to work in collections for a credit card company..

Mitchell, I dont know your friend, but I can almost guarantee there was reason for the increase to the 30% APR. Im certainly not advocating it, and am not defending the bank, but if a person carries a balance on their account that is extremely high (not over limit mind you, but say we have a 7,000 balance on a card with a 8500 limit), alot of places will increase the APR simply because they are just making a minimum payment every month or barely above it. Companies get some of their money from service charges applied to stores for the use of the card (most stores are charged about 3% for the acceptance of VISA and Mastercard; a whopping 7% to 10% for American Express...one of the reasons it isnt accepted everywhere). If your friend isnt using the card and is paying a payment so small that none of the principle is being paid to allow for more spending, it is possible that the APR will be increased. What your friend can do (and should do), is call in and request to have the APR placed back to its original amount. If it isnt past due or over drawn, 99% of the time this can easily be done for a few months if nothing else. In that time your friend should start making more aggressive payments towards that account if the financial means are there. Im no financial expert, so dont take me as the gospel, but I know it's an option the card holder has ( I have taken advantage of it myself).
 
Given The President Of The Bank..

Agreed with the letter I seriously doubt the bank considers themselves totally innocent.

Bankers are crooks, mortgage companies are crooks, insurance companies are crooks.


When I bought my home in 1991 the insurance was about 175 a year. I had it taken out in an escrow account.

Last year I noticed my house payment had taken an instantaneous 82 dollar increase per month. I questioned the mortgage company and they said my insurance company had increased my rates. I called the insurance company and sure enough they had. It turned out, right after my tax assessment every year, which raised my tax rate (taken from the same escrow account) the insurance company had tacked on an additional 5 to 10 dollars without my permission. Since they tacked it on the day the assessment increased my taxes I never noticed it. Again they did this without telling me. This year the state of Michigan changed the date taxes were due, and when they assessed so I was well able to notice what the insurance company had done. Turns out my policy from 1991 was now costing me almost 2 grand a year. I've never filed a claim, never changed my deductable or did anything that would have increased my policy, in fact the 70K in home improvements have never been claimed as added insurance value for my house. The insurance company told me they'd added stuff like Flood Insurance onto my policy. I LIVE ON A FUCKING HILL FOR CHRISTS SAKE!!!

I ended up cancelling all my insurance through them, and obtained a policy from an honest agent for just under 200 dollars. I asked for a refund on my insurance from my old company, they said no because I had NEVER questioned the premium additions before!!

In the end I saw my ex agent in a club my friend owns. We talked at the bar a minute, I accidently spilled a drink in the guys lap. When he looked down I grabbed the back of his head, slammed his face into the bar and broke his nose, then told him he'd suffer additional nose damage until I got a check refunding all my premium increases since 1993. Since we were in my friends place there would of course be no witnesses. He wrote me a check right then. 🙂

Tron
 
I have handled calls with that situation before. Typically, the non profit org either pays the late fees for you and has any negative marks that were applied to your credit report removed, or the credit company will remove them once they get confirmation from the credit counseler that they are the reason the payments were late.
 
oh give me a break Neutron!! did you really assault an insurance agent and threaten more bodily harm if he didnt write you a check that you believe his company stole from you? how convienent that it was at your "friend's" bar. that was extortion buddy. i know your story is one for the fishes, because that agent would have never written you a check. that would be admitting wrongdoing on his company's part. if they truly stole your money, then why not take it up legally? no, here comes "big bad" Neutron assaulting an innocent man, who was just trying to unwind after work. how noble of you. please, that story was so full of it, i am going to go barf now....

seriously, why do you bother with the "tough" guy image? you say you can take out any pro-football player, any pro wrestler and you want to kill any rapper. we all know that if you came face to face with Suge Knight, you would pee your pants and beg him not to pop you in his mouth like a Tic Tac.

believe what you want about insurance companies and banks "ripping" people off, but if you truly punched the guy, you deserve to go to jail for assault and battery AND extortion....
 
very funny, Tron. I enjoyed it immensely!!!
 
What's New

3/18/2025
Visit the TMF Welcome forum and take a moment to say hello to us!
Door 44
Live Camgirls!
Live Camgirls
Streaming Videos
Pic of the Week
Pic of the Week
Congratulations to
*** brad1701 ***
The winner of our weekly Trivia, held every Sunday night at 11PM EST in our Chat Room
Back
Top