I got a trojan horse called backdoor.agent.ba in my home machine on June 24. I can't even connect to the net now. Symantec does not list a fix for it. I ran an AVG virus protection program that tells me what file it's in but says it can't eliminate it or move it to the virus vault. I can't delete the file. It won't highlight to let me . The machine shuts down if I try. I can't even always get the machine to start in safe mode to try to back up my files before I reformat my hard drive. If anybody has any suggestions, I'd really appreciate the help. I can look here again on Tuesday evening when I am at work again. Until then I am stranded, no net. Thanks, Karen




