Hi Bob! We can figure out the problem if you give us a link to the post you're refering to. Can you copy & paste the link here so we can check it for you? (This is how to do so if you don't already know...When you go to the post, highlight the address in the address bar and hit the CTRL button and the letter C at the same time. Then, come back to this thread and hit the CTRL button and V.) Once you have the address here, we'll see what the problem is and advise accordingly.
Ann
(If it's an older post, the clip may simply no longer be up.)