Service call of the month from a Baltimore Gas & Electric residential
customer...
BGE received a call from a customer saying: "My power is out. When you
come to fix it be sure to bring a truck with a tall enough bucket to
remove the deer".
The customer service rep prudently trying to gather information to help
diagnose the problem asked, "What deer"?
The customer replied "There is a deer on top of one of the electric poles
on Wilkes Rd about one mile west of Perimeter Rd".
The customer service rep tried desperately to pull herself together and
not laugh in front of the customer and replied" We'll dispatch someone
right away to investigate the power outage. Thank you for the call".
Upon completion of the call, the customer service rep proceeded to share
the funny story with her co-workers in the office and they all had a good
laugh.
Well, lo and behold, the serviceman who repaired the problem stopped by
the customer service office the following day with pictures.
Sure enough, the deer had been hit by a train & landed on top of a
distribution feeder pole! Unbelievable!!!!!
I wonder if Santa lost one?
customer...
BGE received a call from a customer saying: "My power is out. When you
come to fix it be sure to bring a truck with a tall enough bucket to
remove the deer".
The customer service rep prudently trying to gather information to help
diagnose the problem asked, "What deer"?
The customer replied "There is a deer on top of one of the electric poles
on Wilkes Rd about one mile west of Perimeter Rd".
The customer service rep tried desperately to pull herself together and
not laugh in front of the customer and replied" We'll dispatch someone
right away to investigate the power outage. Thank you for the call".
Upon completion of the call, the customer service rep proceeded to share
the funny story with her co-workers in the office and they all had a good
laugh.
Well, lo and behold, the serviceman who repaired the problem stopped by
the customer service office the following day with pictures.
Sure enough, the deer had been hit by a train & landed on top of a
distribution feeder pole! Unbelievable!!!!!
I wonder if Santa lost one?
