wahuhu71...your best bet in cases like this is to drop an e-mail to the site owners. Unless it's something posted here, we probably won't have any clear answers for you.
Ann
PS - Don't worry about folks getting cranky now and then. But, you may want to look at the forum guidelines in each section when you post. Having things in the right spot will not only avoid crankiness but also get you a quicker answer to your questions. 😉