Trouble with upload.

[Frowg]

I'm trying to upload a preview for my new video, but I keep getting a message that the upload failed. It's a wmv 4.26 mgb. So I don't know why it keeps failing. Any Ideas? Bueller? Anyone?

 

[MistressValerie1]

Have you been able to upload a clip or images previously, and are you currently able to upload another clip or images, or do they all produce an error message?

Thanks,

 

[Frowg]

it just says "upload failed" This is the first time I've tried to upload to the theater though. But I've tried this particular video several times.

 

[MistressValerie1]

Could you please try to upload some small images to see if your account is working properly, and let me know the result. Thanks.

 

[Frowg]

ok, I just tried to upload a gif of 193k, and a jpeg of about half that, and they both said "upload failed".

 

[MistressValerie1]

I can rebuild your account profile, but you'll need to re-set your password after. Please send me a PM.

 

[His Divine Shadow]

Frowg, just to let you know, this is probably related to a very strange issue we experienced some years back. It is correctable with an account rebuild, as Missy Val says, which we can do and which will not cause any harm to your account, although your User ID number will change (currently, it is 9256).