mabus said:guess what BettyBoop2002, I got mine at Best Buy too. And mine was only 3 months old! But here's my question - did you purchase the warranty, or did you just bring it in? I didn't get the warranty, because it was only for two years, and was two hundred dollars. I just paid that toward the computer. I made the mistake of buying expensive warranties for things before, and those things giving no trouble and me wasting a lot of money.