yeah mate I totally understand and that's why I contacted clips4sale first and explained clearly the situation,the name of the clip i ordered,the amount,the email address I used at the check out,they said they couldn't find anything under my email address (if they ever checked) then they asked me if i could give them the name of the company that charged me so they can look into it further which I did....having no reply from them after a few days I emailed them again asking if they had found anything,they told me they couldn't do nothing and that i should contact you instead so I did and I included all the emails I exchanged with clips4sale with it (I still have it)...and yes i do check my emails everyday.
...anyway I say it again,i ain't gonna cry for 6.99$,if what you say is true and I am sure it is, well it's clips4sale who fucked up and couldn't be arsed dealing with the situation,cunts!!!
Never mind,it's not gonna stop me buying clips from you ,keep up the good work,you're one of the last few companies that still release some solid tickling clips.