njjen3953
4th Level Orange Feather
- Joined
- Apr 18, 2001
- Messages
- 2,861
- Points
- 0
I don't know how they wrote this with a straight
face.....This apparently was a real memo sent out by a computer
company to its employees in all seriousness. It went to all field
engineers about a computer peripheral problem. The author of this memo
was quite genuine. The word is that the engineers literally rolled on
the floor! (Especially note the last couple of sentences.)
Re: Replacement of Mouse Balls.
If a mouse fails to operate or should it perform
erratically, it may need a
ball replacement. Mouse balls are now available as
FRU (Field Replacement
Units). Because of the delicate nature of this
procedure, replacement of mouse balls
should only be attempted by properly trained
personnel.
Before proceeding, determine the type of mouse balls
by examining the
underside of the mouse. Domestic balls will be
larger and harder than
foreign balls. Ball removal procedures differ
depending upon the
manufacturer of the mouse. Foreign balls can be
replaced using the pop off
method. Domestic balls are replaced by using the
twist off method.
Mouse balls are not usually static sensitive.
However, excessive handling
can result in sudden discharge. Upon completion of
ball replacement, the
mouse may be used immediately. It is recommended
that each person have a
pair of spare balls for maintaining optimum customer
satisfaction.
Any customer missing his balls should contact the
local personnel in charge
of removing and replacing these necessary items.
Please keep in mind that a
customer without properly working balls is an
unhappy customer.
face.....This apparently was a real memo sent out by a computer
company to its employees in all seriousness. It went to all field
engineers about a computer peripheral problem. The author of this memo
was quite genuine. The word is that the engineers literally rolled on
the floor! (Especially note the last couple of sentences.)
Re: Replacement of Mouse Balls.
If a mouse fails to operate or should it perform
erratically, it may need a
ball replacement. Mouse balls are now available as
FRU (Field Replacement
Units). Because of the delicate nature of this
procedure, replacement of mouse balls
should only be attempted by properly trained
personnel.
Before proceeding, determine the type of mouse balls
by examining the
underside of the mouse. Domestic balls will be
larger and harder than
foreign balls. Ball removal procedures differ
depending upon the
manufacturer of the mouse. Foreign balls can be
replaced using the pop off
method. Domestic balls are replaced by using the
twist off method.
Mouse balls are not usually static sensitive.
However, excessive handling
can result in sudden discharge. Upon completion of
ball replacement, the
mouse may be used immediately. It is recommended
that each person have a
pair of spare balls for maintaining optimum customer
satisfaction.
Any customer missing his balls should contact the
local personnel in charge
of removing and replacing these necessary items.
Please keep in mind that a
customer without properly working balls is an
unhappy customer.
