ANA's RUDE response

[BigJim]

Maybe it was the TIB or maybe someone else, but it was the same idea in costuming, anyway.

Just for info, no that wasn't TIB. The DM guy and TIB of TC are different people.

 

[tricham]

I think this has been a great thread, full of valuable information. The initial complaint seems minor, but it generated an interesting discussion, including the informative, if heated, counter-attack by the wounded Andre.

Renee's response to a criticism was a very good example of good customer relations, as has been noted before in this thread.

Regarding the harassment that some posters have given to Tricham, judging only by what I have read in this thread, it was uncalled for and counter productive to the discussion. The complaint of rudeness from a vendor was minor, but seems legitimate enough to me, and if people can't discuss their experiences with various outfits here in the TMF, where should they? It was great to hear people discuss the merits of the complaint, and share their experiences with various websites. It was not great to have conspiracy theories tossed in, impugning people's motives and honesty, etc. My own practice from other BBSs I have posted on is to respond to substantive comments and questions regarding my posts, and to ignore personal attacks. I'm glad that Tricham didn't let the harassment stop him from speaking his mind.

Fred46

Thanks, I appreciate your opinion. It's fair & accurate

 

[tricham]

I wrote an e-mail to Dungeon Maidens asking for assistance in finding the real tickling without having to wade through an ocean of "fake crap." I consider myself to be a courteous person most of the time, but that was a very offensive remark. Sometimes when you're e-mailing, you forget that a real, flesh-and-blood person is going to read what you say and they might appreciate a little courtesy. When I got an e-mail back saying, "I don't want your money," I regretted my failure of diplomacy. I have a dial up connection and have a lot of trouble finding time to download all the stuff I would like to. It is very frustrating for me to wait patiently for a clip to download and then be disappointed. Still, it was unlikely that a request phrased as mine was would generate a helpful reply, and I should have known better.

So, anyway, there is a plug for Dungeon Maidens. I hope it helps to make up for that rude e-mail I sent before.

Fred46

Fred, I commend you for recognizing & admitting you made a mistake. Nobodys perfect. hopefully soon you'll be able to get a connection thats faster (DSL is what I have). It makes a world of difference speed wise.

 

[tricham]

So, anyway, there is a plug for Dungeon Maidens. I hope it helps to make up for that rude e-mail I sent before.
Fred46

Anybody know if that site is still active? Have'nt seen them in action 4 a while

 

[tricham]

I was wondering

Hello....I am Renee from ticklingparadise.com! I have been reading this thread.....I am disappointed to hear that you have been unhappy with my customer service. I'm not sure what I may have done to make you feel that way, but if you address me about it, I will be happy to see what I can do to correct whatever you think needs correcting. I'd love to hear from you!

Did you ever recieve A reply Renee?

 

[TicklishRenee]

no reply yet!

I never did hear back.....I am willing to try to correct ANY problem if contacted and given the chance. Try me!!!

 

[tricham]

Hypocrites

I never did hear back.....I am willing to try to correct ANY problem if contacted and given the chance. Try me!!!

I had a feeling you would'nt get one. The world is full of people who like to hear themselves talk but have nothing to say. I stated what my complaint was with the company ANA & responded to what Andre had to say. & I stick by it. You gave the opportunity in a very professional manner to respond to Venray's complaint & recieved no further reply. I repeat, you are a class act, even to Assholes like venray with no class.