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Another computer question

bellystrokes

3rd Level Yellow Feather
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Well actually internet

First of all, I have received the best computer advice/answers/suggestions from folks on this forum, so a big thank you to those who have helped me in the past.:dogpile:

My recently new vista computer crashed (no snide remarks from you MAC folks, ok). And I successfully reinstalled, etc and it is working well again. I have Norton Security which has been good to me for a while (I hate McAfee---sorry):eeew:

Anyway my questions is: I am receiving some notice for "live update" (I think) that needs to be installed to secure my files. I am clicking for me to updated in 24 hours, to stall making a decision. Is this something I need? If not, how can I delete it so it will quit bothering me? Thank you.
 
If it's Live Update and has a yellow color scheme (I believe that's what they still use) it's for Norton. Live Update is Symantec's updation utility for all of their products. It is critical for keeping Norton's virus signatures up to date.
 
Actually I believe it does. When I get hit again, I will take a good look at it.
Thank you very much.
 
Live update is annoying as fuck, it's the main reason why I got rid of norton.
 
Can you tell me more about how it is annoying? Does it want something from you every other day, etc? (You don't have to, if you don't want to). Just curious about what I am getting myself into. Thank you.
 
Or, you can use an antivirus solution that DOESN'T suck ass.

Delete Norton Internet Security by going into the Control Panel > Programs and Features, highlighting Norton, and clicking the Uninstall button. Do the same for the Live Update program after you reboot.

Go to this link and purchase the full version of AVG, or get the free version here.

AVG is a program that has a much smaller footprint (take up less room on your hard drive and uses less resources) than Norton, not to mention it has proven to me over the years that it is better at protecting your PC from viruses.
 
AVG is a program that has a much smaller footprint (take up less room on your hard drive and uses less resources) than Norton, not to mention it has proven to me over the years that it is better at protecting your PC from viruses.
And has managed to classify vital Windows files as malware. 😀 To be fair, though, Norton has done the same thing more than once and ZoneAlarm's firewall did it too. Not to mention it's debatable as to whether everything Windows should be marked as a piece of malware. 😀

If you don't like AVG, which is a fine program (my amusement at their update incompetence notwithstanding) there a few other solutions to check. NOD32 is a famously low-resource program (I'm using it on my new desktop) but is not free in any form. avast!, like AVG, is an antivirus product that comes in both for-fee and free versions. Avira is yet another option; it has pay and free versions.

If you do uninstall Norton you'll likely need a software firewall. Free solutions exist for this also, including the Comodo firewall. It comes with an antivirus solution but I've heard nothing good or bad about it so I can't recommend it. If you don't want to use its antivirus thing deselect it during installation (I can tell you how if need be). I hesitate to recommend ZoneAlarm after their windows update fiasco but they haven't done that again to my knowledge so perhaps they're worth a try. I don't know of any other free solutions worth anything.
 
I suspect you don't have the update tool set to update automatically and you are seeing it remind you everyday that it would like to update itself and you stalling it is just making it re ask over and over. Go into your options of the software and just say, update without asking my permission first.

I'm with Viper and would uninstall Norton first, then go back and uninstall all the little pieces that go with it, then install another. I also use AVG and like it. Hope that helps.
 
I should have noted this before: if you do wish to uninstall Norton you can download and run a free tool Symantec has to remove all traces of the product. Be warned: if you are running any other Symantec/Norton products and you WANT to keep them do not try this method. The Norton Removal tool removes *all* Norton products, from security solutions like Norton Antivirus to utilities like Norton Ghost.

Right-click and save the file linked to here: Norton Removal Tool
Once downloaded, run it and follow the instructions.
 
Wow, thank you very very much everyone.
I remember with my last computer and I was having trouble with McAfee, some of you recommended AVG and I ended up with that and was quite happy (bugman, I do recall you being one of the AVG proponents). I will probably go that route. Since I am a computer idiot, I have to go back re-read all your uninstillation advice--a few times.

Again, thanks everyon. It was much appreciated. Kisses
 
And has managed to classify vital Windows files as malware. 😀 ... their update incompetence

Not trying to argue here, but I have never seen AVG classify Windows files as threats in 4 years of using it on mine as well as my customer's computers.

And when does AVG have problems with updating? It's always updated automatically for me with no problems. Over the course of thousands of installs, I recall two seperate instances where I had to manually remove the update files and reinstall them, but I wouldn't call that "update incometence."

NOD32 is a famously low-resource program (I'm using it on my new desktop) but is not free in any form.

Agreed. NOD32 is nice, if you're looking to pay for a program.

avast!, like AVG, is an antivirus product that comes in both for-fee and free versions. Avira is yet another option; it has pay and free versions.

Ew. ew ew ew ew ew! I cannot tell you how many times I have seen acast! cause problems on systems. One that sticks out in my mind is a customer I had in Red Hill a few months ago who was using avast. Not only did it allow several trojans/backdoors in over time, but when they activated, avast did nothing to stop them, and the customer was pretty pissed. I wound up replacing it with AVG lol.

If you do uninstall Norton you'll likely need a software firewall.

Doubtful, really. Given what you do, HDS, you're a bit paranoid about firewalls and other online threats, but it's understandable when you have to deal with major servers and big network applications. However, for our friend here, he is only using a single user-PC, and frankly, the Windows firewall is probably more than enough for him unless he's downloading a lot of files via torrents or other means.

However, belly strokes, if you are going to be purchasing the full AVG suite, it does come with a firewall that will replace the one Windows uses. I've never had a problem with it, so make sure you turn it on if you go that route.

I should have noted this before: if you do wish to uninstall Norton you can download and run a free tool Symantec has to remove all traces of the product. Be warned: if you are running any other Symantec/Norton products and you WANT to keep them do not try this method. The Norton Removal tool removes *all* Norton products, from security solutions like Norton Antivirus to utilities like Norton Ghost.

Right-click and save the file linked to here: Norton Removal Tool
Once downloaded, run it and follow the instructions.

Tee hee, I love SymNRT. I carry it with me on a thumb drive that is pernanently attached to my keychain. It's like carrying around a mini-Excorsist of evil demons on people's computers. 😀
 
Well actually internet

First of all, I have received the best computer advice/answers/suggestions from folks on this forum, so a big thank you to those who have helped me in the past.:dogpile:

My recently new vista computer crashed (no snide remarks from you MAC folks, ok). And I successfully reinstalled, etc and it is working well again. I have Norton Security which has been good to me for a while (I hate McAfee---sorry):eeew:

Anyway my questions is: I am receiving some notice for "live update" (I think) that needs to be installed to secure my files. I am clicking for me to updated in 24 hours, to stall making a decision. Is this something I need? If not, how can I delete it so it will quit bothering me? Thank you.


That is update to the virus definitions, the heuristic scanners and any product upgrade that makes it harder for Viri to disable your VS from actually doing its job. It is important you update these


Live update is annoying as fuck, it's the main reason why I got rid of norton.


Yes having the ability to catch the new viri coming out after you purchase a software that DOES NOT have a magic update fairy to cast a spell and add the 1000's of new viri created everyday is such a hassle


Can you tell me more about how it is annoying? Does it want something from you every other day, etc? (You don't have to, if you don't want to). Just curious about what I am getting myself into. Thank you.

it is anytime a new viri definition is distributed or a patch is available. usually once a week depending on viri discovery in the wild

Or, you can use an antivirus solution that DOESN'T suck ass.

Delete Norton Internet Security by going into the Control Panel > Programs and Features, highlighting Norton, and clicking the Uninstall button. Do the same for the Live Update program after you reboot.

Go to this link and purchase the full version of AVG, or get the free version here.


AVG is a program that has a much smaller footprint (take up less room on your hard drive and uses less resources) than Norton, not to mention it has proven to me over the years that it is better at protecting your PC from viruses.

AVG is ass... I wouldn't install it on Hitler's computer then take a shit on it. AVG is constantly hacked and they do not update their heuristic scanning but once in a while. If you are going to suggest something at least suggest something that will actually work... and if AVG is so good why do corporations not use it?


Look if you do not want to go mcafee or norton route use PC-cillin from trend micro. but they will all ask you to upgrade and update your files, and if they do not then they are ass virus scanners and you do not want to use them.
 
AVG is ass... I wouldn't install it on Hitler's computer then take a shit on it. AVG is constantly hacked and they do not update their heuristic scanning but once in a while.

o_rly.jpg


Scuse you?

I'm sorry, but on how much experience using the program are you basing this opinion? Because I've been maintaining computers for several years on the user side, and HDS has been taking care of server-side stuff for a while as well.

Unless by "constantly" you mean "almost never". Because In years of installing AVG on customer's computers as well as a few major companies I've done work for, I have never seen AVG get corrupted unless the user was doing something they shouldn't have been doing.

If you are going to suggest something at least suggest something that will actually work... and if AVG is so good why do corporations not use it?

Because of pricing deals that Norton and McAfee offer to larger companies that allow them to purchase a license agreement that lets them install thousands of copies of the program throughout their branches and other locations. Grisoft typically does not like to sell more than 5 licenses at a time unless you're a business parter or reseller, or if you contact their support team directly.

Look if you do not want to go mcafee or norton route use PC-cillin from trend micro. but they will all ask you to upgrade and update your files, and if they do not then they are ass virus scanners and you do not want to use them.

Now that's just silly. First of all, PC-Cillin is mediocre at best. Secondly, not all AV programs will always ask you to update your files - some do it automatically and in the background so that you, as the user, can spend your time working, not monitoring your AV program. The AVG program is one of those.

OB snide remark: If you want to avoid viruses but spend about 100% more than you have to for inferior software/hardware, not to mention requiring entire software suites just to make your computer and files compatible with the other 90% of the world, get a Mac! 🙂

Fixed. You're welcome. 🙂
 
AVG is ass... I wouldn't install it on Hitler's computer then take a shit on it. AVG is constantly hacked and they do not update their heuristic scanning but once in a while. If you are going to suggest something at least suggest something that will actually work... and if AVG is so good why do corporations not use it?


Look if you do not want to go mcafee or norton route use PC-cillin from trend micro. but they will all ask you to upgrade and update your files, and if they do not then they are ass virus scanners and you do not want to use them.

I've had the licensed version of AVG for almost a year now with only a few minor problems and i'm pretty sure i did something wrong.I will say their customer support is not that great.Seems to take forever to get a reply.

My younger brother has been in IT for many years and would not wish Norton on his worst enemy.Everybody's experience is different i guess.
 
To their credit Norton's most recent product is far and away better than previous ones in terms of system utilization and effectiveness. Now, far and away doesn't mean much when you started at the bottom of the sea but at least they're trying. 😀

I wouldn't call AVG "ass", ikayoo. I used to be a huge fan of it and would still recommend it as one of the trinity of decent free solutions (avast!, Avira and AVG). I just am less of a fan of it than I was after the update kerfuffle. They were good about getting a fix out for it, to be sure; I simply find amusement with the situation. (who puts out an update without testing for something like that?) As I said, though, they aren't the only ones. It's for the same reason that I now recommend Comodo's firewall over ZoneAlarm. I shouldn't be so hard on them, I suppose. It's no easy task to put out a product that will work across the myriad of computer configurations and keep everything working smoothly.

And when does AVG have problems with updating? It's always updated automatically for me with no problems. Over the course of thousands of installs, I recall two seperate instances where I had to manually remove the update files and reinstall them, but I wouldn't call that "update incometence."
I didn't mean to damn their updation in a global sense, just that one mishap. As I said above, it amused me greatly when it happened. Kind of like the occasional story of Windows updates that set a computer into perpetual rebooting. 😀


Ew. ew ew ew ew ew! I cannot tell you how many times I have seen acast! cause problems on systems. One that sticks out in my mind is a customer I had in Red Hill a few months ago who was using avast. Not only did it allow several trojans/backdoors in over time, but when they activated, avast did nothing to stop them, and the customer was pretty pissed. I wound up replacing it with AVG lol.
To each his own on antivirus solutions. I disliked AVG for a time after it missed some bugs on my family's computers. Switched to Avira and all was well for some years. Then just this Christmas I go back and find multiple machines have bugs on 'em it missed. Installed avast! and got it cleaned up nicely. I'll probably move back to AVG once avast! proves inferior again. Antivirus, both in my experience and reading the (often flawed) online reviews and comparisons of each, doesn't tend to have one that is fully effective. A constantly shifting field, one in which I've learned to keep no loyalties.


Doubtful, really. Given what you do, HDS, you're a bit paranoid about firewalls and other online threats, but it's understandable when you have to deal with major servers and big network applications. However, for our friend here, he is only using a single user-PC, and frankly, the Windows firewall is probably more than enough for him unless he's downloading a lot of files via torrents or other means.
I happen to disagree but your logic is sound. I like installing firewalls that bug the user about what's happening. Is it annoying as heck when the firewall pops up when a program first requests internet or critical system access? Certainly. Does it teach you a whole lot about what your computer is doing? Definitely. Learning what is normal on your machine and what, when notice pops up, is abnormal is as great a preventative measure as any security suite.

That said, if you have a wireless (or otherwise) router between your computer and the internet you've got a handy dandy hardware firewall that will give good protection. Windows Firewall is nice, but doesn't stop outbound. But, then, outbound protection is worthless if you don't pay attention to what is trying to go out.

Tee hee, I love SymNRT. I carry it with me on a thumb drive that is pernanently attached to my keychain. It's like carrying around a mini-Excorsist of evil demons on people's computers. 😀
I continue to find it highly amusing that Symantec knows their products are a pain to remove, goes to all the effort to make a special uninstaller, and yet seems incapable of making a product that uninstalls cleanly. Boggles the mind. (but, then, it's Symantec)

In short, the bugman's simple post says it better than all my words: everybody's experience is indeed different. Sometimes you get lucky with a product and it works flawlessly; sometimes not.
 
My younger brother has been in IT for many years and would not wish Norton on his worst enemy.Everybody's experience is different i guess.

I am not a fan of Norton, or Mcafee. We use Norton at IP, and their new endpoint software and new 2009 security suite looks very promising. The boot time are significantly reduced from previous years and their memory leaks and resource monoplization has been greatly reduced. I prefer to use Trend Micro or Sophos, or Kasperky myself but I do not make those decisions.

Alot of the reason people tout AVG is that it is the best free antivirus program on the market... which is true it is for free software it is the best. As far as purchased software, there are much better products out there.
 
I do agree about Symantec's latest user-side product (specifically, it's Norton Internet Security 2009). It's much lighter weight and (I cannot believe I am saying this) is a breeze to install and use. I installed it recently on a couple machines (because my boss forced me to) and I was rather surprised - but as you'll both agree, it takes more than a single apologetic fix to get rid of the years of trauma that I've suffered at their hands thanks to my other customers.
 
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