MSN is giving me fits

[giggleygirl25]

sorry to rant but i cannot sign into msn messenger and cannot get to the homepage to check my email...was wondering if i was the only one.

 

[milagros317]

No, you're not the only one. I haven't been able to get to MSN or hotmail or ESPN since coming home.

Since I can get to all non-msn websites, I am sure the problem is with them, not with my connection.

It is very irritating not to be able to get to one's email. 🙁

 

[giggleygirl25]

i'm sorry that you're having the same problem...but kinda relieved that its not just my mom's computer thats doing this...i couldn't figure out why it said there was a firewall when i tried to sign into messenger😕 weird😕

 

[kurchatovium]

If you have DSL sometimes some of the DSL equipment comes with a built in firewall.

 

[giggleygirl25]

strange thing is its never done that before kurch...i mean Messenger has refused to connect me because the server is too busy...but not this message..dunno whats going on....then ontop of that to have MSN homepage not working at all...just plain weird.

 

[kurchatovium]

Hmmm MSN messenger is working for me and I can get to the MSN home page fine. Are you certain thsi computer is virus free? If you have a dialup perhaps you need a new dialup number that is not so busy? The latter has happened with me. Also if you are running other apps in the background sometimes connections will fail. Hope this helps.😀

 

[giggleygirl25]

we have cable...i don't know whats up...because whatever it is is affecting my sister's computer too...she can't get anything up on hers...only MSN is affected on my mother's(mine isn't hooked up yet)

 

[kurchatovium]

Could be the cable modem has a built in firewall. Strange. You have virus protection for these computers? Thats the only other thing I can think of.

 

[giggleygirl25]

mom has norton...not sure what version of norton....as for my sister's i dunno and mine has 2003..but thats moot since mine is not hooked up yet

 

[kurchatovium]

Its possible that the virus files may not have been updated. Also you shoud update with the latest security patches from microsoft if you are using Windows XP. You could call up MSN I know they have terrible tech support but it might be worth a shot. Hope this helps giggleygirl25😀 .

 

[giggleygirl25]

😕 mom has windows 98...but i think i will check out her virus stuff...see whats going on there...just odd...really really odd

virus definitions were updated august 27th. don't know if that means much or not.

 

[kurchatovium]

Good luck. If you have any other questions feel free to ask.

 

[giggleygirl25]

thanks hon...i appreciate the help...i'm running mom's virus scan right now to see if anything suspicious comes up(according to her Norton thing,it hasn't had a virus in almost a year)

 

[kurchatovium]

Make sure the virus scan files are up to date otherwise you are just scanning for viruses that are not really around anymore.

 

[milagros317]

Problem still exists but I now have an explanation. RoadRunner (my cable internet connection) says that because of "a glitch" nobody with certain cable connections to the internet (including RR) can get to any MSN website.

They claim to be working to fix this glitch 24/7.

It's not a virus.

 

[giggleygirl25]

thanks guys...that must've been it milagros...mom has roadrunner as well...and now in the light of day(afternoon) i have my email back...and messenger *does happy dance*


"edited because in her happiness haste misspelled a name"

 

[milagros317]

Just got home from work and mine is back also. Isn't nice to be reunited with your email? Wasn't it outrageous to be cut off? 😀