One of the purposes of the forum is to alert people if there is a scam being run out there, or if someone is getting horrible customer service, and/or being ripped off.
If Veronique addresses and fixes these problems, then hooray for her, everyone will forgive her for the start up problems and move on. People realize that when a site first goes up, things may be a little off whack at first. But if the problems aren't addressed, and people have lost money, then we got a problem!
She can come here any time any defend herself.
I'll also e-mail them, and tell them there is a problem, and if enough people do, they'll get the hint. If they don't reply to anyone, then it's a scam and word should be spread through the tickling community not to waste your money there.