You’re the jury
A couple with a 3yo child was asked to leave the plane, surprised they did what they was told. After leaving the plane they asked to speak with a supervisor, the supervisor told them that they were removed because their 3yo hit another passenger. The mother reply the other passenger was me her mother.
The supervisor stated Air Tran do not make distinction between a 3 yo or a 33 yo a unruly passenger is an unruly passenger. Than the supervisor (a woman btw) started to preach about the important of child discipline. When she got to the point of saying she would never allow her children to act the way they allow their child to act. The father informed her that she needs to shut up.
They was told because they was put off the plane they could not travel Air Trans for 24 hours, the couple was force to get a hotel room for the night, the father missed 16 hour worth of work. The next day, the couple got on the plane with no problem, they give the child some medication that made her sleep the whole flight.
PS. They paid for the sit their child was in, and they were not allowed to retrieve their child car sit from the plane.
My question:
Does the airline have the right to kick the couple off the plane because they could not control their child or should they allow them time to calm the child down?
A couple with a 3yo child was asked to leave the plane, surprised they did what they was told. After leaving the plane they asked to speak with a supervisor, the supervisor told them that they were removed because their 3yo hit another passenger. The mother reply the other passenger was me her mother.
The supervisor stated Air Tran do not make distinction between a 3 yo or a 33 yo a unruly passenger is an unruly passenger. Than the supervisor (a woman btw) started to preach about the important of child discipline. When she got to the point of saying she would never allow her children to act the way they allow their child to act. The father informed her that she needs to shut up.
They was told because they was put off the plane they could not travel Air Trans for 24 hours, the couple was force to get a hotel room for the night, the father missed 16 hour worth of work. The next day, the couple got on the plane with no problem, they give the child some medication that made her sleep the whole flight.
PS. They paid for the sit their child was in, and they were not allowed to retrieve their child car sit from the plane.
My question:
Does the airline have the right to kick the couple off the plane because they could not control their child or should they allow them time to calm the child down?




